Application Support Engineer

Job Description:

Responsibilities

•  Expected to perform independently and become an SME.
•  Required active participation/contribution in team discussions.
•  Contribute in providing solutions to work related problems.
•  Collaborate with cross-functional teams to understand system requirements and troubleshoot complex issues.
•  Document findings and solutions clearly to support knowledge sharing and future reference.
•  Assist in the continuous improvement of support processes and tools to enhance service delivery.
•  Provide guidance and support to junior team members to foster their professional growth.