Deputy Manager-IT

Job Description:

Responsibilities

• The IT Infrastructure Manager is responsible for ensuring the security, stability, availability, and compliance of the organization’s IT infrastructure. This role provides end-to-end ownership of data Center operations, server and network management, vulnerability remediation, infrastructure compliance, and execution of critical IT and Information Security projects. The position plays a direct role in minimizing operational risk, ensuring business continuity, and supporting regulatory, audit, and quality requirements.
• IT Infrastructure & Operations Management
• Own and manage on-premise and site IT infrastructure including servers, networks, storage, and end?user computing platforms
• Ensure high availability, performance, and reliability of IT systems supporting Manufacturing, QC, R&D, and enterprise operations.
• Proactively monitor infrastructure health and capacity, addressing potential risks before service impact
• Bachelor of Engineering – Computer Science & Engineering
•  Data Center Management
• Manage data center and IT/OT smart rack operations, including monitoring of temperature, humidity, power supply, UPS, electrical distribution and rack health
• Maintain access, environmental, and operational logs for data center compliance and audits
• Ensure uptime, physical security, and operational readiness of critical infrastructure facilities
•  Server & Network Management
• Lead administration of Windows servers, Active Directory, patching, performance tuning, and system hardening
• Oversee network operations, troubleshooting, and coordination with internal teams and service providers
• Ensure secure configuration, backups, and restoration processes for servers and network devices
•  Vulnerability & Risk Management
• Own server and network vulnerability diagnostics, remediation, and closure cycles
• Coordinate with Infosec, SOC, and corporate security teams for vulnerability scans, risk assessments, and evidence submission
• Reduce security exposure through timely remediation and continuous monitoring
•  IT Compliance & Information Security
• Ensure compliance with IT, Infosec, GxP, and Non?GxP policies and standards.
• Drive antivirus, endpoint management, SCCM coverage, backups (CommVault), and directory services compliance.
• Support internal and external IT, quality, and information security audits with complete documentation and evidence.
•  IT Projects & Infrastructure Enablement
• Lead and execute infrastructure?related IT projects supporting applications, digital transformation, and business growth.
• Provide infrastructure readiness for enterprise initiatives and regulatory systems.
• Coordinate with cross?functional teams, vendors, and system integrators to meet project timelines.
•  Asset & Vendor Management
• Ensure accurate asset management of servers, network devices, end?user systems, and infrastructure components.
• Manage OEM and service vendor engagements (OEMs, ISPs, system integrators) for issue resolution and service delivery.
• Optimize vendor dependency through strong in?house technical ownership.
•  Business Continuity & Operational Resilience
• Ensure regular backups, disaster recovery readiness, and restoration testing for critical systems.
• Minimize downtime, prevent repeat incidents, and support uninterrupted business operations.
• Act as a key escalation point for major infrastructure incidents.