Lead Platform Engineer - Servicenow

Job Description:

Responsibilities 

• Manage and maintain the ServiceNow Platform, including configuration, customizations, and day to day Administration tasks.
•  Help design, develop, and implement new features, modules, and functionalities with ServiceNow to enhance business processes and workflows.
•  Collaborate with ServiceNow and business teams to meet business needs, and implement technical Solutions.
•  Monitor System performance, troubleshoot issues, and implement corrective actions to ensure optimal uptime and system availability.
•  Create and maintain technical documentation, including system design diagrams, process flows, and configuration details

Qualification & Experinece

•  Certified ServiceNow System Administrator
•  Bachelor’s degree in computer science or related field
•  7+ years of experience supporting implementation, administration, configuration, and development on the ServiceNow platform in a medium or large enterprise organization
•  3+ years of experience with ServiceNow workflows or Flow Designer
•  Experience configuring and implementing ServiceNow out-of-box applications such as