Network Admin L3

Job Description:

Responsibilities

• Support during USA business hours and flexibility to be available 24x7 to manage critical incidents 
• Work with OEM to handle issues and support • Administer and support Cisco Meraki devices: MX (firewalls), MS (switches), MR (wireless), MV (cameras). 
• Manage configurations, firmware updates, and monitoring through the Meraki Dashboard. 
• Troubleshoot LAN/WAN issues, wireless connectivity problems, and security appliance alerts. 
• Maintain network availability, uptime, and performance across remote sites. 
• Manage VLANs, VPNs, SD-WAN policies, DHCP, NAT, and content filtering rules. 
• Monitor alerts, health status, bandwidth usage, and security events. 
• Support new site activations, network expansions, and device replacements.
• Maintain documentation including network diagrams and device inventories. 
• Coordinate with ISPs and vendors for connectivity and hardware RMA issues.

Qualification & Experience

• Hands-on experience managing Cisco Meraki network environments. • Strong understanding of TCP/IP, DNS, DHCP, routing, switching, Wi Fi fundamentals. • Experience troubleshooting Meraki access points, switches, firewalls, and VPNs. • Good understanding of network security best practices. • Ability to analyze logs, alerts, event data, and performance metrics. • Strong problem solving and customer support mindset.
• Preferred Qualifications • Cisco Meraki certification (CMNA/CMNO). • CCNA or equivalent networking certification. • Experience supporting enterprise multi site networks. • Basic scripting/automation knowledge (Python/PowerShell) is a plus.
• Education • Bachelor’s degree in IT, Computer Science, Engineering, or equivalent professional experience.