Product Engineer - Software Reliability

Job Description:

Responsibilities

• Support Esri's strong user-focus by gathering software reliability and availability requirements
• Collect requirements directly from users and indirectly from Esri staff in Support and Professional Services
• Collaborate and influence decisions within and across teams because reliability features and requirements cut across all functionalities
• Prioritize and guarantee software quality by creating test plans, automating those tests, evaluating the results, and ensuring that defects are acted upon
• Communicate effectively with our users through written documentation as well as presentations

Qualification & Experience

• 2-6 years in a position with operational responsibilities, such as monitoring, maintaining, and deploying enterprise software
• Experience in software testing
• Fundamental understanding of web services, such as REST
• Demonstrated problem-solving skills in a complex backend-server stack
• Effective communication skills and ability to work with cross-functional teams
• Bachelor's degree in engineering, computer science and applications, math, GIS, geography, or related field
• Existing work authorization for India
• Master's degree in engineering, computer science and applications, math, GIS, geography, or related field
• Experience administering ArcGIS Enterprise
• Experience working directly on a software development team