Operations Support Specialist

Job Description:

Responsibilities

• Strategic Operations
• Manage and execute domain initiatives and projects by working closely with senior stakeholders, applying strong project management discipline.
• Maintain project plans, timelines, documentation, and next steps, ensuring accuracy and timely updates.
• Drive project meetings, coordinate actions across contributors, advance activity as appropriate and track progress against milestones.
• Support preparation of leadership?ready materials (presentations, updates, trackers), ensuring they meet EY standards and are ready for circulation.
• Identify project risks, dependencies, and opportunities to improve processes, escalating issues as appropriate.
• Act as a single point of coordination with relevant C&I domains and CBS Functions (e.g., BMC, Finance, Technology, AWS) to support delivery of project outcomes.
• Operational Excellence
• Support consistent execution of operational processes by maintaining clear documentation, governance artifacts, and reporting.
• Proactively identify opportunities to streamline processes, improve efficiency, and enhance ways of working within the domain.
• Maintain and manage knowledge repositories, databases, SharePoint sites, and content libraries, including regular review and validation of materials.