Senior Scrum Master

Job Description:

Responsibilities

• Facilitate Scrum ceremonies across Workday or FIS or Bloomberg BA delivery teams: sprint planning, daily standups, refinement, demos, and retrospectives.

• Partner with Product Owners to maintain a clean, prioritized backlog with clear acceptance criteria and Definitions of Ready/Done.

• Track progress, risks, dependencies, and delivery metrics (e.g., throughput, sprint predictability); drive continuous improvement with data.

• Remove impediments and coordinate across teams and functions (business, Workday or FIS or Bloomberg BA Admin/Dev, QA, security, data/integrations, and change management).

• Ensure user stories include acceptance criteria, test approach, and early identification of dependencies (integration touchpoints, data needs, access/security reviews).

• Support operational excellence: triage production issues, coordinate incident response, manage prioritization of defects vs. features, and improve support workflows.

• Support release execution: UAT readiness, sandbox/environment planning, deployment/change coordination, release notes, and post-release validation/follow-up.

Qualification & Experience  

• 7+ years of experience as a Scrum Master (or Agile Delivery Lead) on software/product teams.

• Demonstrated success delivering complex work across multiple stakeholders and competing priorities.

• Experience supporting Workday or FIS or Bloomberg BA delivery (partnering directly with Workday or FIS or Bloomberg BA Admins/Developers and understanding Workday or FIS or Bloomberg BA release/ deployment concepts).

• Strong facilitation skills: you run meetings that produce decisions, accountability, and momentum.

• Strong written communication (clear status, crisp risks, actionable next steps).

• Familiarity with Agile tooling (Jira and/or Azure DevOps, Confluence) and using dashboards to keep stakeholders aligned.

• Scrum certification (CSM/PSM I) or equivalent practical experience.

• Workday or FIS or Bloomberg BA Administration experience (hands-on): understanding of objects, fields, Flows, validation rules, record types, permission sets, queues, sharing model, and reports/ dashboards.

• Workday or FIS or Bloomberg BA certifications such as Workday or FIS or Bloomberg BA Certified Administrator, Platform App Builder, Sales Cloud, and/or Service Cloud.