Senior SW Engineer

Job Description:

Responsibilities

• You will identify and support all platform and user operations related to Visa Cloud Platform services (IaaS/PaaS/Container as a service)
• On a typical day, Engineer will be primarily responsible for solving platform user and reliability issues.
• You will apply advanced troubleshooting techniques to provide tailored solutions and dive deep into the root cause of an issue.
• You will partner closely with software and systems engineers across the organization to ensure services/systems are highly stable and performant
• Collaborate with other team members on managing end-to-end availability and performance of mission critical services while working on individual projects priorities, deadlines, and deliverables
• Strong communication skills with a strong sense of urgency and attention to details
• Visa Cloud SRE team has 24/7/365 operation model and work schedule will be required to work in shift or on call support model

Qualification & Expeirence

• B.S. or higher in Computer Science or other technical discipline, or related practical experience
• 5+ years’ experience in Application or Production support group for high availability/critical platforms/applications
• Hands on experience in Linux and Windows systems and good understanding of distributed computing environments