Systems Engineer

Job Description:

Responsibilities

• Main Responsibility: Provide expert system administration and technical troubleshooting for product infrastructure to resolve hardware and software malfunctions and optimize the customer experience.
• Collaboration: Coordinate with internal and external customers to fulfill service requests and manage physical and virtual Information Technology inventory, including the repair of failed devices.
• Compliance: Maintain system audit readiness by ensuring all storage and compute assets strictly adhere to organizational security policies and industry best practices

Qualification & Experience

• 4-8 years of experience in technical operations or an equivalent combination of professional training.
• Strong knowledge of Red Hat Enterprise Linux (RHEL) deployment, operating system and firmware patching practices, and local area network concepts such as TCP/IP, routers, and switches.
• Proven ability in complex troubleshooting and systems verification and validation across various platforms, including Nutanix, VMware, and Azure.
• A Bachelor’s degree from an accredited college or university in Computer Sciences or a related field is preferred