Software Engineering MTS - Demos

Job Description:

Responsibilities

• Ensure your assigned Q Brix pass daily testing
• Deploy updates, enhancements, and fixes, and provide Level 2 technical support to Demos team
• Build demo platform utilities to reduce occurrence of errors and improve demo experiences
• Develop technologies to integrate with internal back-end systems
• Perform root cause analysis of production errors and resolve technical issues
• Develop scripts to automate common demo configuration
• Design procedures for system troubleshooting and maintenance
• Partner across out C360 Demo Product Management team and support escalated technical requests
• Provide a 2 business day turn-around on assigned Github pull request tickets
• Publish Demo updates to required demo orgs
• Own and deliver on one assigned side project per quarter
• Respond in a timely manner to slack posts and asana tasks

Experience

• 4-6 years of experience working with the Salesforce Platform technologies include - LWC, Javascript, Aura, Apex,SOQL, Flows etc.
• Experience working with Salesforce Products like Sales Cloud, Service Cloud,Experience Cloud, Data Cloud, Agent Force, CRM Analytics
• Good to have experience working with Git and GitHub workflows, SFDX, Cumulus CI
• Must have certifications - Salesforce Admin, App Builder, Platform Developer - 1
• Good to have Sales / Service / Other consultant certifications
• Problem-solving attitude
• Collaborative team spirit