Responsible for delivery of assigned tasks within the delivery cycle of a project. Understands a number of the company's technologies in order to provide technical systems management support or deliver part of a detailed technical design which meets customer requirements. Tasks may include performing systems configurations, troubleshooting systems errors/problems, monitoring and/or testing systems performance, and contribute to the design of technical solutions for customer environments.
Works under supervision of technical lead and with customer nominated representatives to accomplish assigned tasks.
Acts professionally with the company customers.
Participates as part of a team and maintains good relationships with team members and customers.
Understands the company's strategy.
Is aware of knowledge tools and their application.
Participates in chosen technical community or profession, and regularly attends profession or community of interest events.
Experience
3 - 4 years of technical experience and an Associate of Arts/Science or equivalent degree (two year college program) in computer science or related area of study; without a degree, one additional year of relevant technical experience (2-4 years in total).