Test Automation Engineer

Job Description:

Responsibilities

• Perform functional, regression, and integration testing of IVR systems and Java-based backend services.
• Design and execute test cases and test scripts for end-to-end IVR call flow testing.
• Conduct performance and load testing of IVR systems using JMeter.
• Perform manual testing for new call flows, voice prompts, and routing logic.
• Validate IVR behavior, DTMF input handling, and call transfer scenarios.
• Collaborate with development and operations teams to troubleshoot issues and verify defect fixes.
• Document test results, defects, and prepare test summary reports.

Experience

•  The candidate should have minimum 5 years of experience in Program Project Management.
•  A 15 years full time education is required.