ResponsibilitiesDatabase Architecture & ReliabilityArchitect and operate highly available MySQL (InnoDB Cluster, Group Replication), MongoDB (Replica Sets, Sharded Clusters), MSSQL, and BigQuery environments.Lead migrations (version upgrades, cloud transitions to AWS RDS/Aurora, MongoDB Atlas, BigQuery).Define and enforce standards, schema design best practices, and governance policies.Drive SLIs, SLOs, and error budgets for mission?critical data services.Performance EngineeringOptimize queries, indexes, and workloads using advanced profiling tools across MySQL, MongoDB, MSSQL, and BigQuery.Tune InnoDB internals, buffer pools, shard keys, working sets, and query execution plans.Resolve bottlenecks across CPU, memory, and I/O.Implement advanced monitoring and alerting (PMM, Ops Manager, Grafana, Datadog).Operational Excellence & AutomationAutomate backup/recovery (XtraBackup, mysqldump/mysqlpump, Ops Manager, filesystem snapshots, MSSQL native tools).Champion Infrastructure?as?Code (Terraform, Ansible, Kubernetes Operators).Implement Change Data Capture (CDC) pipelines using Debezium and integrate with downstream systems.Enforce strong security: authentication, authorization, encryption, auditing.Conduct DR drills, capacity planning, and maintain clear documentation/runbooks.Continuously reduce operational toil through automation and engineering solutions.Collaboration & Incident ResponsePartner with DevOps/SRE teams to integrate DB ops into CI/CD pipelines.Mentor engineers on database best practices.Participate in on?call rotations, lead incident response, and write clear, blameless RCAs.Work closely with product and platform teams to influence system design through the lens of scale, resilience, and cost efficiency.Qualification & ExperienceCore Engineering Strong foundations in Linux/Unix, networking (DNS, TCP/IP), and distributed systems. Proficiency in Python, Bash, or JavaScript for automation and tooling. Clean Git practices and strong software engineering discipline. Databases Deep expertise in MySQL and MongoDB. Proven experience with HA/DR setups, replication, and performance tuning. Backup/recovery expertise with XtraBackup, mongodump, Ops Manager, MSSQL native tools. Working knowledge of PostgreSQL, Redis, Elasticsearch, Cassandra, and BigQuery. Experience building and operating CDC pipelines with Debezium. Infrastructure & Tooling Infrastructure as Code using Terraform (required). Configuration and automation using Ansible/Chef (preferred). CI/CD integration with Jenkins, GitLab CI, GitHub Actions. Observability & Reliability Metrics and alerting: PMM, Prometheus, Grafana, Alertmanager. Tracing/APM: Datadog, New Relic, OpenTelemetry. Incident management experience (PagerDuty or equivalent). Nice to Have Experience with managed database services (AWS RDS/Aurora, MongoDB Atlas, BigQuery). Exposure to DevSecOps and cloud security. Experience operating high?traffic, consumer?facing systems. Relevant certifications (MongoDB Certified DBA, Oracle MySQL DBA, MSSQL certifications). Strong written communication (design docs, RFCs, runbooks). What Success Looks Like at Lenskart Databases that are reliable, scalable, and boring in production. Faster delivery with fewer incidents. Strong developer trust in the data platform. Systems that scale seamlessly with business growth.

Responsibilities Work with internal customers to answer the Help Desk telephones in a professional, courteous, and timely manner. Provide technical assistance to end users for software applications, desktop/laptop computer hardware, and peripheral devices. Act as first point of contact to end-users. Apply general knowledge of hardware, custom and third-party software applications, networks, telephony systems, Windows AD, AS/400, and application security to analyze and prioritize issues. Work with Help Desk Supervisor in logging all calls in the Help Desk ticketing system. Escalate urgent problems for resolution to Supervisor or Management and documents resolution to reported problems Utilize knowledge bases and documentation to debug issues. Work with predefined procedures (escalation paths, service level agreement guidelines, definition of issue type, priority, and impact) for the Help Desk. Work with remote end users to debug issues and provides solutions or escalate issues as determined necessary. Work with end users to set expectations on time to resolve more complex issues and follows up with end users on status of issues Work with Help Desk team in sharing information on open issues requiring follow up with the technician who has the next shift or Second level. Perform other duties as assigned by management. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do soQualification & ExperienceBachelor's degree in computer science, information systems or a related field 2+ years of experience working in end-user support and IT performance analysis role IT / ITES Voice/Chat and Email based Service Desk Experience Quick learner and able to multitask

Responsibilities Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do soQualification & ExperienceBachelor's degree in Computer Science, Engineering, or related field (or equivalent experience) Experience as a software engineer, systems analyst, or technical analyst Experience supporting B2B, SaaS, platform, or infrastructure products Experience with regulated or high availability environments

Responsibilities Support software provisioning operations, including application and security patch deployments across the enterprise Monitor and troubleshoot production software deployment issues, identifying root causes and recommending solutions Analyze deployment failures, environmental issues, and tooling behavior to ensure successful job completion Monitor ongoing deployment activity, proactively investigating, alerting, and advising on risks or failures Collect, analyze, and report systems management KPIs and operational metrics Develop, update, and maintain operational and procedural documentation Contribute to operational roadmap initiatives and continuous improvement efforts Collaborate with team members and stakeholders to support end user computing environmentsQualification & ExperienceUndergraduate degree or equivalent experience 3+ years of experience in workstation software and security patch management, deployment, troubleshooting, and systems analysis 3+ years of experience with systems management tools such as MECM and/or Altiris 3+ years of experience monitoring, gathering, and reporting operational KPIs/metrics

ResponsibilitiesAnalyses the feature specifications and determines the required coding, testing, and integration activities. Designs and develops moderate to complex cloud application modules per feature specifications adhering to security policies. Identifies debugs and creates solutions for issues with code and integration into application architecture. Develops and executes comprehensive test plans for features adhering to performance, scale, usability, and security requirements. Deploy applications code using continuous integration/deployment (CI/CD) pipelines to automate cloud applications' management, scaling, and deployment. Contributes towards innovation and integration of new technologies into projects. Analyzes science, engineering, business, and other data processing problems to develop and implement solutions to complex application problems, system administration issues, or network concerns. Qualification & ExperienceBachelor’s degree in computer science, engineering, information systems, or closely related quantitative discipline. Master’s desirable. Typically, 5-9 years’ experience.

ResponsibilitiesResponsible for delivery of assigned tasks within the delivery cycle of a project. Understands a broad spectrum of the company's technology in order to deliver part of a detailed technical design, which meets customer requirements. Tasks may include installing new systems applications; updating applications, firmware, and drivers; creating boundaries for as well as performing configuration and testing activities; applications programming for assigned modules within a larger program; assisting in the preparation of technical presentations and demonstrations; and participating in customer meetings. Works with minimal direction from the technical lead and with customer nominated representatives to accomplish assigned tasks. Contributes to design for specific deliverables and assists in the development of technical solutions. Participates as part of a team and maintains good relationships with team members and customers. Understands the company strategy and the role that the individual plays. Uses knowledge tools and re- uses information for the benefit of projects, and of professional development. Uses and contributes to technical forums within the company environment and local professional communities and technical user groups.Qualification & Experience3 - 5 years of technical experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, two additional years of relevant professional experience (5-7 years in total).

Qualification & ExperienceGood knowledge of Router/Switch architecture. Prior work experience in any one of the domains: L3 Forwarding, MPLS/L3VPN, L2VPN, EVPN, SR-MPLS, SRv6, GRE Understanding of system architecture for network processor based products Experience in design/development of forwarding software Prior experience with Broadcom ASICs like Qumran/Jericho is highly desirable Experience in trouble-shooting problems in actual customer network deployments or in complex lab topologies will be a plus Strong Coding and debugging skills with extensive experience in core file analysis Around 4 - 8 years of experience, preferably in a router/switch company. A strong understanding of concepts related to computer architecture, data structures and programming practices is desirable. A Bachelor/Masters Degree in Electrical Engineering or Computer Science.

ResponsibilitiesPharmacovigilance & Drug Safety Surveillance Internal Audit Quality Assurance Quality Auditing Ability to manage multiple stakeholders Ability to meet deadlines Commitment to quality Prioritization of workload Risk management " Roles and Responsibilities: " In this role you are required to do analysis and solving of moderately complex problems  May create new solutions, leveraging and, where needed, adapting existing methods and procedures

ResponsibilitiesEnsure production systems are available and operating according to defined service level agreements. Drive incident and outage resolution and maintain clear communication throughout the process. Facilitate the restoration of service to the production environment efficiently and effectively. Establish and maintain disaster recovery procedures to safeguard critical operations. Maintain data retention practices in alignment with organizational standards.Qualification & ExperienceBachelor's Degree in relevant field of studies.Beginner proficiency in troubleshooting technical issues. Intermediate proficiency in customer service skills. Advanced proficiency in communication and interpersonal skills.

ResponsibilitiesResearch & Benchmarking — survey latest models, tools, and papers summarize findings for the team. Prompt Writing & Testing — write, iterate, and evaluate prompts across different LLMs and tasks. Model Evaluation & Testing — run structured evaluations, log results, and identify failure patterns. Data Work — collection, cleaning, annotation, and quality checks as needed by the team. Documentation — write clear technical notes, how-to guides, and experiment logs. Team Collaboration — participate in standups, sprint planning, and design reviews. Qualification & Experience Currently pursuing or recently completed a degree in Computer Science, AI, Data Science, Electronics, Mathematics, or a related field. Final-year students and fresh graduates are welcome to apply. Python basics — ability to write scripts, run notebooks, and understand existing code. Familiarity with any ML/DL concept — even from coursework or self-study counts. Exposure to tools like Jupyter, Google Colab, HuggingFace, or OpenAI API. Basic understanding of NLP, computer vision, or LLMs — at any depth. Comfortable using Git for version control.