ResponsibilitiesBuilds effective teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Decision quality - Making good and timely decisions that keep the organization moving forward. Develops talent - Developing people to meet both their career goals and the organization’s goals. Directs work - Providing direction, delegating, and removing obstacles to get work done. Drives results - Consistently achieving results, even under tough circumstances. Manages ambiguity - Operating effectively, even when things are not certain or the way forward is not clear. Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.

Responsibilities Effective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support.  Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations.  Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners.  Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux  This position requires a flexible work schedule involving rotational shifts. Providing real-time customer experience by working in 24*7 operating environment.  Adherence to OTS Service Desk Goals: Meeting targets for Response and Resolution SLA, CSAT, and effectively managing incidents.  This role will be working from Bangalore (BLR18) Corporate officeQualification & Experience Bachelor's degree  Minimum of 1+ year of work experience.  Good communication skills

ResponsibilitiesAs a Software Development Engineer II (SDE2) on the Digital Pricing and Promotions team, you will design and build software solutions that power promotional capabilities across Amazon's Digital Acceleration (DA) businesses — including Kindle, Prime Video, and Music. You will own and evolve critical platforms that deliver promotional management, competitive pricing intelligence, and operational automation to pricing managers, business teams, and product managers across DA. You will take meaningful ownership of key products — particularly the Promos UI platform — driving features from initial design through deployment and ongoing maintenance. Your work will span full-stack development: crafting user interfaces with modern web technologies, building robust backend services in Java on AWS, and integrating with Retail promotion systems such as PLM (Promotion Lifecycle Management). In this role, you will make architectural decisions that balance near-term business needs with long-term scalability and maintainability. You will think across systems — considering performance at scale, multi-business extensibility, and integration with diverse data sources and downstream services. You will lead technical designs independently, engage actively in design reviews, and provide substantive code review feedback that raises the bar for the team.Qualification & Experience 2+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience  Bachelor's degree in computer science or equivalent

Responsibilities  Daily Management of shift:  Administrative management of associates  Job allocation to associates  Monitoring and mentoring of associates on productivity, quality and safety.  Monitor status of counts and problem solve queues  Responsible for shift quality and associated action plans  Preparing and implementing training and development plans for associates  Conduct a 4M and 5S audit for the respective work stations on a daily basis Qualification & Experience Bachelor's degree  Speak, write, and read fluently in English  Experience with Microsoft Office products and applications  Experience with Excel Preferred Qualifications  1+ years of customer-facing environment, warehousing, logistics or manufacturing experience

ResponsibilitiesDevelop and maintain MS Power Apps applications and Power Automate workflows to support business processes.  Participate in requirements analysis and translate business needs into technical solutions. Collaborate with internal teams to design and implement scalable software architecture. Write clean, efficient, and maintainable code using MS Power Platform environments. Provide L3 support, troubleshoot issues, and resolve incidents within SLA timelines. Identify and mitigate technical risks and issues proactively.  Work collaboratively with project teams and provide regular updates to technical leads. Prepare fit-for-purpose documentation throughout the software development lifecycle. Participate in project planning and delivery meetings with stakeholders. Qualification & ExpeirneceEducation: Bachelor’s degree in information systems, Computer Science, Engineering, or related field. 5+ years of professional experience in IT application development and support with strong software engineering fundamentals. 

 Responsibilities Lead, coach, and develop a multi?disciplinary system engineering team setting clear expectations and creating an environment that enables technical excellence, accountability, and continuous improvement. Guide the team in owning system?level design, integration across complex software products operating in on?premises and cloud environments, ensuring architectural integrity and end?to?end system coherence. Ensure the team establishes and consistently applies system engineering practices, including requirements decomposition, interface definition, cross?component design alignment, and traceability across product lines and platform initiatives. Enable the team to define and validate system architectures that meet functional, non?functional, operational, scalability, reliability, and cybersecurity requirements. Foster strong collaboration between system engineers, product, platform, and delivery teams, ensuring product intent is translated into executable system designs Hold the team accountable for proactively identifying, communicating, and mitigating system?level technical risks, including dependency management, integration readiness, and legacy platform constraints. Ensure effective participation of the team in architecture and design reviews Ensure the team operates effectively within SAFe / Agile environments, contributing system?engineering inputs, architectural runway, and integration considerations into program increment and sprint planning activities.Qualification & ExpeirenceBachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field. 15+ years of experience in software engineering and technical leadership, including 7+ years in system engineering roles, within large, global organizations. Proven system engineering leadership across system architecture, integration, and technical governance.

ResponsibilitiesWork closely with Cloud product owners to understand, analyze product requirements and provide feedback. Architecture design and review of Cloud data pipeline, including data ingestion, extraction, and transformation services. Implement and enhance support tools for monitoring and acting on data pipeline issues and interpret trends and patterns. Technical leadership of software design in meeting requirements of service stability, reliability, scalability, and security Guiding technical discussions within engineer group and making technical recommendations Design review and code review with peer engineers Guiding testing architecture for large scale data ingestion and transformations. Customer facing engineering role in debugging and resolving field issues. Qualification & Experience5+ years of software engineering experience 4+ years of development experience performing ETL and/or data pipeline implementations. Organized and goal-focused, ability to deliver in a fast-paced environment. Strong understanding of distributed systems and Restful APIs. Experience in cloud-based big data projects (preferably deployed in GCP) Hands on experience implementing data pipeline infrastructure for data ingestion and transformation near real time availability of data for applications, BI analytics, and ML pipelines. Working knowledge of Data Lake technologies, data storage formats (Parquet, ORC, Avro) and query engines (BI Engine, Athena, Presto etc) and associated concepts for building optimized solutions at scale. Experience in designing data streaming and event-based data solutions (GCP Pub/Sub, Kafka, Kinesis, or like) Experience building data pipelines (Pub/Sub, Spark or like) Working experience with the cloud-based data warehouse like (BigQuery, RedShift, Azure SQL Data Warehouse, etc.) Experience designing cost optimized solutions for large datasets using open-source frameworks. Knowledge and experience designing solutions with cloud-native GCP Cloud services as well as deploying alternative solutions for appropriate use cases. Expert level in one of the following programming languages or similar- Python, Java. BS degree in Computer Science engineering, or mathematics or equivalent experience.

ResponsibilitiesDevelop front-end (ReactJS) and back-end (AWS Lambda NodeJS) features and functionality. Maintain our direct sales quoting, e-commerce & subscription management infrastructure.Perform code reviews and provide feedback to the development teamQualification & ExperienceBachelors Degree in Computer Science or equivalent practical experience. 5+ years of experience with modern full stack web development including ReactJS and NodeJS. Experience with GraphQL, Apollo, Recoil, Redux, Storybook. Experience developing web applications using any cloud platform services (AWS Lambda, Azure Functions, GCP Cloud Functions, etc.). Experience with AWS Cloud Services - Lambda, AppSync, API Gateway, S3, Cloudwatch, etc. Experience with Test Automation frameworks - Mocha, Jest, Cypress, Vitest, Junit, etc., React testing library and CI/CD Automation. Demonstrated experience successfully building and shipping customer facing web applications. Successful track record of collaboration with North American counterparts. Strong and effective English skills required, both spoken and written. Good to have: Fundamental Understanding of Salesforce, Oracle CPQ and Salesforce CPQ. Experience working(ed) in E-commerce space / projects. Product configuration (Oracle CPQ Cloud, Salesforce CPQ, Conga CPQ, etc.). Subscription management systems (Salesforce Billing, Zuora, Stripe, etc.) and Order Management Systems (Oracle ERP, SAP ERP, etc.). E-Commerce, Customer Self Service and Salesforce.com (Apex, API, SOQL, etc.). Client-Side Issue Monitoring (Bugsnag, Walkme, etc.) 

ResponsibilitiesSupport the development and testing of AI-driven features within Workforce Agility products, including AI-native capabilities using Generative AI.Assist in implementing machine learning models under guidance, including NLP and recommendation system components.Help collect, clean, and preprocess datasets for model training and evaluation. Participate in experiments using AI frameworks such as TensorFlow, PyTorch, or Hugging Face.Write clean, modular, and well-documented Python or Java code. Contribute to debugging, performance tuning, and basic model evaluation. Participate in Agile ceremonies (stand-ups, sprint planning, retrospectives). Research emerging AI tools and best practices and share learnings with the team. Qualification & ExperienceBachelor’s degree in Computer Science, AI, Data Science, or a related field. 1–3 years of hands-on experience in Python or Java programming. Basic understanding of machine learning concepts (supervised/unsupervised learning, model evaluation, feature engineering).Exposure to NLP, recommendation systems, or Generative AI (academic projects or internships count).Familiarity with ML libraries such as scikit-learn, TensorFlow, or PyTorch. Good problem-solving skills and attention to detail. Strong communication skills and willingness to learn in a collaborative environment.

ResponsibilitiesConsistently deliver positive customer experience reflected over Customer Satisfaction metrics (CSAT). Continuous adherence with Cornerstone OnDemand support process to achieve Customer SLAs. Time-bound and superior customer communication over CRM (salesforce), Phone and Email. Regular quality updates until resolution to prevent case staleness/aging and preventing a backlog. Follow work on hand prioritization while dealing with cases carrying high customer impact and deliver time-bound resolution in line with customer expectations. Where necessary, time-bound engagement of next-level support with proper triage and case documentation, keep stakeholders timely appraised and share feedback. Active engagement with Knowledge base and forums utilizing help channels/resources. Continuous learning and knowledge enhancement around Cornerstone OnDemand product portfolio and associated technology Consistently deliver aligning with set goals and beyond Seamlessly collaborate and contribute towards the inclusive success of Cornerstone OnDemand ecosystem. Consideration of privacy and security obligations. Qualification & ExperienceBachelor’s degree in computer science or equivalent with less than a year of customer facing application support experience. Basic awareness about SaaS, cloud computing, FTP, SSO, SMTP, HTML, etc. Superior written and verbal communication skills. Customer centric mindset, with passion for helping customers and providing excellent customer service. Strong analytical and problem-solving skills. Added Advantage - Familiar with support workflows and processes and experience working with CRM application like Salesforce, in SLA driven ecosystem. The role requires working in 24x7 environment (mostly US shifts).