ResponsibilitiesDesign, train, evaluate, and deploy traditional ML models as well as Generative AI-based applications. Work on supervised, unsupervised, and deep learning models including regression, classification, clustering, and sequence models. Build end-to-end ML pipelines including data preprocessing, feature engineering, model training, hyperparameter tuning, and evaluation. Develop and optimize LLM-based workflows using LangChain, LangGraph, and orchestration frameworks. Fine-tune, evaluate, and integrate LLMs such as GPT, LLaMA, Claude, Mistral, Falcon, Cohere, and Gemini. Implement Retrieval-Augmented Generation (RAG) using embeddings and vector stores like FAISS, Pinecone, or Chroma. Apply prompt engineering, LoRA, PEFT, and adapter-based fine-tuning to optimize LLMs for specific tasks. Build Agentic AI systems with tool-use capabilities and reasoning chains (e.g., ReAct, AutoGPT, BabyAGI, CrewAI). Use Hugging Face for leveraging pre-trained models and datasets for rapid experimentation. Collaborate with product, data, and engineering teams to productionize AI solutions using scalable cloud infrastructure. Qualification & Experience Strong grasp of core ML concepts such as model selection, evaluation metrics, bias/variance tradeoff, overfitting/underfitting, etc. Good exposure on using Azure Open AI and hosting applications in Azure environment Experience in building and tuning models using scikit-learn, XGBoost, LightGBM, TensorFlow, or PyTorch. Experience in building ML pipelines with feature engineering, model tuning, cross-validation, and A/B testing. Proficiency in LangChain, LangGraph, and integrating with Hugging Face Transformers Ecosystem. Deep knowledge of various LLMs and techniques like prompt engineering, few-shot learning, and instruction tuning. Experience in building Agentic AI systems and coordinating multi-agent flows or tool-chaining. Familiarity with LLMOps/MLOps tools (e.g., MLflow, Weights & Biases, Kubeflow, SageMaker, or Vertex AI). Strong programming skills in Python, and experience deploying models using FastAPI, Flask, or Streamlit. Experience with cloud platforms (AWS/GCP/Azure) and handling GPU/TPU resources. Solid understanding of data structures, algorithms, and software engineering best Practices. Highly skilled AI/ML Engineer with a solid foundation in Machine Learning and deep hands-on experience in Generative AI (GenAI). Strong capabilities in building, training, and deploying ML models, along with significant experience. working with frameworks such as LangChain, LangGraph, and platforms like Hugging Face, vector databases, and various LLMs. You’ll be a key contributor in developing smart assistants, AI agents, and ML solutions that solve complex business problems. Experience with LangSmith, PromptLayer, or other LLM observability tools Familiarity with Guardrails.AI, semantic caching, and output validation techniques Exposure to multi-modal models like CLIP, DALL·E, Stable Diffusion, or Whisper Contributions to open-source GenAI or ML libraries/projects Domain expertise in areas like healthcare, finance, manufacturing, or legal tech.

Responsibilities Good organizational, communication, interpersonal, and time-management skills with the ability to multi-task and prioritize. Familiar of US Healthcare workflow, healthcare related applications, HIT terminology, patient care environments. Able to troubleshoot and resolve technical issues Ability to communicate with diverse audiences Familiar with mid-high level technical concepts Exposure on interaction with international clients (USA). Hands on experience on application/ product support. Basic understanding of troubleshooting / analytical skills Awareness of ITIL concepts like Incident Management, Problem Management, Change Management, Knowledge Management, etc. Experience with SQL queries, MS SQL Server, T-SQL etc.

Responsibilities Providing premium client services, working with the client, tracking their ongoing issues, and helping them resolve those issues. Providing weekly/monthly client read-outs and presentations Client's point of contact on any application/database performance issue. Excelling at AppDynamics - Application performance management tool and utilizing it to monitor/evaluate application performance. Identify, qualify & help drive the issues/bugs to remediation/resolution.  Keep track of identified issues/fixes and drive this resolution across the client base. Assess the extremely complicated application and database performance issues and drive them to resolution. Identify known issues and turn them into an alert and establish operational workflow with operational teams. Prepare necessary documentation around technical procedures as well as operational procedures. Participate in weekly/daily technical/leadership calls to update on the progress. Working in a 24*7 operational environment with rotational shifts. Responsible for handling Level 2 analysis, troubleshooting, ExperienceExperience/Knowledge of Application/Infrastructure Monitoring tools/solutions. Candidate must have 3-5 years of experience in supporting and monitoring LogicMonitor/AppDynamics/NewRelic or other Application Performance management tools etc. Experience in Windows server infrastructure and. Net-based Application Support, IIS, worker process thread, Web config, Certificate binding, Event Logs Server Performance metrics - CPU, Memory, Queue length, MSMQ, I/O, Page writes, Perfmon, etc.

ResponsibilitiesBe responsible for implementing part or all of the technical solution to the client, based on HPE OSS Assurance products and in accordance with an agreed technical design. Capable to be delivery hands on based on project specificities. This includes The deployment and configuration of HPE OSS Assurance products into customer environment, the definition of Correlation and Automation rules for problem detection, service impact analysis and automatic remediation the Customization of user interfaces to fit with customer needs the integration of the HPE OSS Assurance products within customer existing ecosystem like trouble ticketing system, inventory, Network equipment. the application of AI/ML based capabilities to accelerate identification and resolution of problems Contribute to the technical design (LLD) for OSS assurance solutions to be implemented based on customer requirements and High level design solution Works with and under the direction of the Project/Technical Manager and with customer nominated representatives. Liaises with project Solution Architect or with Assurance Product Management or R&D as appropriate. Provides technical support and input on the OSS Assurance products and solutions Communicates across client community and be viewed as adding value.ExperienceMinimum five years of experience in Telecom OSS Assurance Application delivery. Has domain knowledge in OSS Assurance Fault management or Performance management Hands-on experience deployments, Integration, configuration and troubleshooting of OSS Assurance applications Expertise in working on Linux environment Nice to have experience in HPE Assurance products (TeMIP, UCA, UOC, Intelligent Assurance)

ResponsibilitiesDesigns enhancements, updates, and programming changes for portions and subsystems of end-user applications software running on local, networked, and Internet- based platforms. Analyzes design and determines coding, programming, and integration activities required based on general objectives and knowledge of overall architecture of product or solution. Writes and executes complete testing plans, protocols, and documentation for assigned portion of application; identifies and debugs, and creates solutions for issues with code and integration into application architecture. Leads a project team of other software applications engineers and internal and outsourced development partners to develop reliable, cost effective and high quality solutions for assigned applications portion or subsystem. Collaborates and communicates with management, internal, and outsourced development partners regarding software applications design status, project progress, and issue resolution. Represents the software applications engineering team for all phases of larger and more-complex development projects.Qualification & ExperienceBachelor's or Master's degree in Computer Science, Information Systems, or equivalent. Typically 4-6 years experience.

ResponsibilitiesActs as a senior technical expert in the design, development, and enhancement of systems software, including operating systems, compilers, networking, utilities, databases, and Internet-related tools. Owns and drives complex technical initiatives end?to?end, including architecture design, implementation, validation, and optimization. Provides technical leadership and mentorship to engineers across teams through design reviews, code reviews, and best-practice guidance. Collaborates with program managers, product management, hardware, platform, and architecture teams to align technical solutions with product and roadmap requirements. Drives technical direction to ensure products meet scalability, high availability, reliability, and performance benchmarks across large-scale, distributed environments. Leads performance engineering efforts, including system benchmarking, profiling, load testing, tuning, and optimization to meet stringent latency and throughput goals. Establishes and promotes best practices for performance regression analysis, capacity planning, and continuous system monitoring across multiple releases. Identifies and resolves complex system bottlenecks across networking, security, and data path components. Proactively identifies opportunities for system improvement, automation, and technical efficiency. Contributes hands-on to testing, automation, and tooling as needed.Qualification & ExperienceBachelor’s degree or equivalent practical experience required. Master’s degree preferred. Typically 10 or more years of relevant industry experience in system/software engineering roles.

Responsibilities Manage and resolve technical support cases for the TouchWorks EHR application using ServiceNow Troubleshoot application, database, integration, and performance-related issues Support EHR workflows, configurations, and healthcare-specific functionalities Investigate SQL, SSL certificates, and connectivity-related issues Collaborate with development and infrastructure teams to resolve complex problems Maintain accurate case documentation and contribute to knowledge base articles including Confluence Communicate effectively with clients and provide timely issue updates while meeting SLA expectationsQualification & ExperienceBachelor’s degree in computer science, Information Technology, or a related field (or equivalent professional experience).2–5 years of experience in technical or application support roles 2+ years of experience supporting EHR or healthcare IT applications Experience with ServiceNow or similar ticketing platforms Strong troubleshooting and analytical skills Working knowledge of SQL and database level troubleshooting Understanding of healthcare IT standards such as HL7 and HIPAA Excellent communication and customer service skills

Responsibilities Manage and resolve technical support cases for the TouchWorks EHR application using ServiceNow Troubleshoot application, database, integration, and performance-related issues Support EHR workflows, configurations, and healthcare-specific functionalities Investigate SQL, SSL certificates, and connectivity-related issues Collaborate with development and infrastructure teams to resolve complex problems Maintain accurate case documentation and contribute to knowledge base articles including Confluence Communicate effectively with clients and provide timely issue updates while meeting SLA expectationsQualification & ExperienceBachelor’s degree in computer science, Information Technology, or a related field (or equivalent professional experience).2–5 years of experience in technical or application support roles 2+ years of experience supporting EHR or healthcare IT applications Experience with ServiceNow or similar ticketing platforms Strong troubleshooting and analytical skills Working knowledge of SQL and database level troubleshooting Understanding of healthcare IT standards such as HL7 and HIPAA Excellent communication and customer service skills

ResponsibilitiesDevelop responsive and user-friendly web applications using React JS / Next JS Work closely with the design and backend teams Write clean, reusable, and efficient code Debug and fix frontend issues Optimize applications for performance and scalability Participate in code reviews and team discussions Qualification & ExperienceBasic knowledge of React JS or Next JS Understanding of HTML, CSS, JavaScript, and responsive design Familiarity with REST APIs Basic knowledge of Git/GitHub Good problem-solving and communication skills Final-year students or recent graduates preferred Good to Have Knowledge of Tailwind CSS or Bootstrap Understanding of API integration Personal projects or portfolio links

ResponsibilitiesDevelop and maintain backend services using Node JS or Golang Build and integrate REST APIs Work with databases and server-side logic Collaborate with frontend developers and product teams Debug, test, and optimize backend applications Write clean, scalable, and maintainable codeQualification & ExperienceBasic knowledge of Node JS or Golang Understanding of JavaScript fundamentals Familiarity with REST APIs and backend architecture Basic knowledge of databases such as MongoDB or MySQL Understanding of Git/GitHub Good analytical and problem-solving skills Strong willingness to learn new technologies